Refund & Replacement Policy

1. 7-Day Replacement Guarantee

If you receive a product that is damaged, defective, or different from its description, you are eligible for an immediate replacement or full refund within 7 days of parcel delivery.

2. Conditions for Return

The product must be unused, in its original undamaged box with all accessories, user manuals, and warranty cards intact.

3. Refund Processing

Once your returned parcel arrives at our hub and passes quality inspection, your refund will be disbursed within 3–5 business days via bKash, Nagad, or Bank Transfer.